Document Tagging & Classification Product

Large volumes of content are created in every enterprise regularly. The idea is to easily search and access these contents at a more opportune time later. Such contents are usually in an unstructured form, such as documents, images, and videos.

The Approach

The approach is to make it easy and quick to search the content with 2 specific steps:

  1. Identify the keywords from within the content or its description
  2. Attach the keywords as tags or labels to the content

Challenges of Manual Tagging

While the approach is clear, the process of identifying the correct keywords and tagging them to the content has several challenges:

  • Time Consuming: The process is difficult, cumbersome, and time taking
  • Error-Prone: Human errors in typing or reading a keyword might hide a document from search applications
  • Subjective: Identifying keywords is a subjective activity driven by experience and knowledge of the person performing it
  • Scale Issues: The size of the content makes it difficult to correctly identify all keywords
  • Keyword Quality: Important keywords can get missed and useless or extra keywords might get added causing poor search results
  • Context Understanding: Understanding the correct context while tagging and classifying is also important

AI & ML Solution

While there are many challenges, the solution is to let an Intelligent application perform the cumbersome job of tagging and classification. That is exactly what we have developed using an approach based on AI and ML.

Product Capabilities

  • Smart Auto-Tagging: Performs auto-tagging of content using advanced text-search techniques
  • Self-Learning: Uses self-learning algorithms that continue to improve their efficiency with each execution
  • Business Vocabulary: Uses an ever-growing set of business vocabulary to recognize context and keywords uniformly
  • High Performance: Can handle large sizes and volumes of content with ease and quickly produce a tag cloud
  • Context-Sensitive: Highly context-sensitive and provides simple mechanisms to configure workflows and rules

Business Benefits

The tags generated by the application make it easy to locate specific contents during a search. Employees, who used to perform such activities manually, now get more time to focus on the core business activities thereby driving better business results.